Fix

✨ What's new

1. 🖱 Fixed Click 8 compatibility for Meya CLI
2. 🐍 Fixed SSL issue for Meya CLI upgrade check
3. 🌐 Fixed HTTP exception when trying to parse invalid JSON

Launch

✨ What's new

1. 🐦 New Twitter DM automation integration
2. 📥 Fixed Front 1st-party channel support
3. 📈 Improve max entries processable per second
4. 🛠 Make builds faster for new & existing apps
5. 🐣 Redesign create app console page
6. ♻️ Reorganize console left-nav (separate flows & components)

📲 Orb Mobile SDK

• Released for General Availability
• Learn more: https://docs.meya.ai/docs/orb-mobile-sdk

🔁 VFE

• Released for General Availability
• Prompt all developers (once) when editing flows to use visual or code editor

Improvement

✨ What's new

1. 📲 New Orb Mobile SDK features for Markdown and files
2. 🌐 New Orb Web SDK bug fixes
3. 📥 Fixed Front HTML code issue
4. 📱 New SMS status events in WhatsApp and Twilio SMS

📲 Orb Mobile SDK

• Full Markdown support
• Files in chat now load with standard link opener
• Enabled iOS file picker (now fixed)
• Immediate visual feedback when quick replies or buttons clicked, multiple clicks also prevented
• Learn more: https://docs.meya.ai/docs/orb-mobile-sdk

🌐 Orb Web SDK

• Fixed connect/disconnect race condition
• Fixed style conflicts with Zendesk Help Center
• Hyperlinks in Markdown now open in a new tab

Improvement

✨ What's new

1. 🔁 VFE in public beta for easy, no-code flow editing
2. 📲 New Orb Mobile SDK features for UI translations, typing indicators, rating card, and more
3. 🌐 New Orb Web SDK UI translation feature & Markdown hyperlink fix
4. 📥 New Front components for managing contact handles
5. 📥 Improved Front reliability when creating conversations
6. 📱 Support for receiving user images in WhatsApp and Twilio SMS
7. ☁️ Fixed Salesforce Cases "type" field conflict
8. ✨ New full-screen code editor with built-in simulator
9. 🔧 Fixed accidental upload of ignored files issue
10. 🔧 Console simulator usage now ignored in MAU calculation
11. 🔧 Improved platform reliability during process crashes

🔁 VFE

The Meya Visual Flow Editor is now in public beta! When editing a flow file in the web console, you can now click on the "Builder" tab to visually edit your flow.

The VFE supports viewing all flow files and making any edit that you can make by writing BFML code. Drag in new steps, edit bot copy, and see how the sequences in your flow are connected via jumps.

Try it out and let us know what you think!

📲 Orb Mobile SDK

• UI text can now be customized/translated
• Support for typing indicators, event-level composer overrides, rating card
• Configurable heartbeat period and persistence
• Learn more: https://docs.meya.ai/docs/orb-mobile-sdk

🌐 Orb Web SDK

• UI text can now be customized/translated
• Hyperlinks in Markdown now open in a new tab

Improvement

✨ What's new

1. 📲 Orb Mobile now supports bitcode-enabled builds for iOS
2. 🧘‍♀️ New Zendesk Support ticket fields (ticket form ID and brand ID)
3. ⬆️ New in-console app upgrade/rebuild in app settings

Improvement

✨ What's new

1. 📥 Bug fixes & improvements for the Front integration
2. 📲 Bug fixes & improvements for Orb Mobile
3. 📳 New Teckst SMS messaging integration
4. 🔀 Visual Flow Editor improvement (private beta, coming soon!)

📥 Front

• new "create or update contact" component
• all Front conversation lifecycle events now supported for Meya triggers (archive, reopen, restore, trash)
• extended "create conversation" component API
• bug fixes for "get contact" component, "create conversation" component, and webhook parsing
• learn more: https://docs.meya.ai/docs/how-to-setup-a-front-integration

📲 Orb Mobile SDK

• text wrapping enabled for tiles
• new "push TX" notification filter configuration
• notifications now observe Orb Chat state (paused, resumed, detached, …)
• learn more: https://docs.meya.ai/docs/orb-mobile-sdk

Launch

✨ What's new

1. 📥 Support for Front ticketing mode
2. 📲 Orb Mobile SDK push notifications
3. 🌟 New Front features (components, triggers, events)
4. 👨🏾‍💻 Agent name/avatar customization (for anonymization)
5. 📎 Support for sending/receiving attachments/images in Front
6. 🐛 Salesforce Live Agent authentication subdomain/URL fix
7. 🔀 Visual Flow Editor improvement (private beta, coming soon!)
8. Miscellaneous bug fixes, UX and stability improvements

📥 Front

• Ticketing mode: allows bot to escalate to a human and create a conversation at that point ony. As opposed to "tracking mode" which creates the conversation on the first message while the bot is active.
• Agent attribution: Control how you're agents name/avatar appear to users. Anonymize, use first name only, etc.
• support for sending and receiving attachments between users, bots, agents.
• create conversation
• get/update conversation
• create comment
• create/get/update/link contact
• get teammate availability
• new events: tag, untag, trash
• get shift
• get team
• see source code: https://github.com/meya-customers/front-demo

📲 Orb Mobile SDK Push Notifications

• iOS: via APNS (Apple Push Notification Service)
• Android: via FCM (Firebase Cloud Messaging)
• learn more: https://docs.meya.ai/docs/push-notifications

Launch

✨ What's new

1. Front Channels API support [docs][learn more]
2. Orb Mobile SDK private beta [docs] Email Meya support or use Slack to request access.
3. Visual Flow Editor improvements (currently early access)
4. Twilio auth improvement (api keys instead of auth token)

Front

Orb Mobile SDK

Improvement

✨ What's new

• Support custom fields in Salesforce Cases
• Fix bug when creating app from GitHub template
• Improvements to CPU & Memory for production apps
• Bug fix for Monaco code editor in Console

Launch

✨ What's new

1. Salesforce integrations: CRM, Cases, Knowledge
2. Zendesk Help Center integration
3. Orb Auth: securely authenticate users and manage threads on the web (additional verification features coming soon) (see snippet)
4. New User button in Orb simulator
5. Fix for Salesforce Live Agent message ordering
6. New select field type for Orb form input (more support for forms+ fields coming soon)
7. Bug fixes and other improvements